This page lists the most common questions we get asked about a purchase of AvonCRM. If you are looking for frequently asked questions with regards to using AvonCRM take a look at the forums or click here.
What sort of computer do I need to use AvonCRM?
Your computer needs to meet the following minimum system requirements
- Windows Vista (all editions) or
- Windows XP Home (service pack 1) or
- Windows XP Professional (service pack 1) or
- Windows 2003 Server Editions
- Windows 2000 (service pack 3)
- You will also need a Pentium 166MHz or faster processor with a minimum of 125MB free disk space and a minimum of 32MB of RAM.
- To use the order upload feature you will need Internet Explorer 6.0 (or better)
Does AvonCRM support reps in New Zealand?
Yes! AvonCRM has been fully tested by New Zealand based representatives to ensure it is compatible in New Zealand.
Is AvonCRM associated with Avon?
No. AvonCRM was created by Software Wizards Pty Ltd which is a small software company based in Melbourne. We provide custom built solutions for small to medium size businesses. Some time back we became aware of the struggle that many Avon representatives have when it comes to managing the day to day affairs of running their business. After talking to several representatives we realised the benefit that a software solution could provide.
What information does AvonCRM send to Avon?
AvonCRM does NOT transfer any of your customers details or any indication of your orders to the Avon website. When you use the AvonCRM order upload feature you can watch it type the details in to the website as if you yourself were doing it. Once the upload is complete you are still required to manually enter your payment information along with the customers served and submit the order. When you upload an order to the Avon website you will be able to see exactly what gets transferred in the browser tab. The other internet transfer performed by AvonCRM is a download from the Software Wizards website. During this download it does not send any information about your customers, you or your orders. AvonCRM will only send your license number and in response will then download a product and brochure list for the requested campaign.